Hourly rate: $65.00/hr
Hourly rate with you watching $85/hr
Hourly rate with you asking questions $120/hr
Mobile service $400/hr
Hourly rate with you watching $85/hr
Hourly rate with you asking questions $120/hr
Mobile service $400/hr
I'm also going to have another one made up for my shop that reads:
1. The Customer Is NEVER Right (because):
2. Customers never know what they want.
3. What customers think they want, is not what they need.
4. What customers need will always cost too much.
5. If you want your project completed as ordered, you'll wait for it.
6. If you want to send the very best, send Hallmark.
7. First come, first served.
8. Customer assumes all liability for materials' cost.
9. Original estimates on completion times are exactly that: estimates.
10. If #9 above is not okay with you, refer to #5.
I'm sooooooo made right now about a project I completed yesterday; Even after explaining all of the above, a customer didn't want to pay be because one of the brackets I made for his jon boat trolling motor didn't allow room for a trolling motor extension, even after he told me to build the new bracket IDENTICALLY to the existing bracket on the port side. Also, even after telling him that Rubber Cement was not the appropriate adhesive for attaching astro-turf to the seat of his jon boat, he got mad when his astro turf didn't want to adhere to the aluminum.
Okay...end of rant. If I didn't already have 7 hours tied up in the project, I'd tell the guy to kiss off. As it was, I almost "went postal" on his sorry butt. Alas, I controlled my infamous notorious temper and will return to his project on Thursday (I already have work scheduled for today for a different customer who, I might add, was willing to wait 2 extra days after calling me because he wants his pontoon boat sponsons welded in the manner he has come to expect from me).
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