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Is Miller Support answering questions?

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  • Is Miller Support answering questions?

    I know with this stay at home order they may not be answering questions. I emailed them a question about my welder early in the week and have not had a reply. Does anyone on the forum know if they are answering questions?

  • #2
    I don't know. Give them a call at 1-800-4-A-MILLER

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    • #3
      I’m stuck at home, so what’s the problem
      .

      Last edited by cruizer; 04-05-2020, 09:50 PM.

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      • #4
        They should be continuing to keep an eye on social media, but not on the weekends. With all of this mess, I think there’s also been some issues the team had been having to deal with and/or just recalibrating on the best way to communicate to our audience during this time...Bob
        Last edited by aametalmaster; 04-05-2020, 03:34 PM.
        Bob Wright

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        • #5
          And cruizer is the man...Bob
          Bob Wright

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          • #6
            Emailed questions go through a central person who then distributes those emails to the correct service group. This is usually done by the front receptionists, but I am not sure if they have someone else currently covering them. All service techs are still answering phone calls, either at home or at work.

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