Get in here and pat yourselves on the back!
I've had Miller welders in the shop for 15+ years and never had a problem. However, my xmt350 MPa let the magic smoke out for some reason. The Miller team made sure that I'm not even bothered about it.
Within 5 minutes of calling Miller, I was given the contact info for the warranty repair tech for my area. A quick phone call to him and 2 hours later, he's at the shop loading the machine!
6 Days later, I'm called to say that the machine will be dropped off in a couple of hours
.
Keep up the good work!!!
I've had Miller welders in the shop for 15+ years and never had a problem. However, my xmt350 MPa let the magic smoke out for some reason. The Miller team made sure that I'm not even bothered about it.
Within 5 minutes of calling Miller, I was given the contact info for the warranty repair tech for my area. A quick phone call to him and 2 hours later, he's at the shop loading the machine!
6 Days later, I'm called to say that the machine will be dropped off in a couple of hours

Keep up the good work!!!
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