Hey Miller client retention department! I want to talk to you

[UpperCanadaTree]

Get in here and pat yourselves on the back!

I've had Miller welders in the shop for 15+ years and never had a problem. However, my xmt350 MPa let the magic smoke out for some reason. The Miller team made sure that I'm not even bothered about it.

Within 5 minutes of calling Miller, I was given the contact info for the warranty repair tech for my area. A quick phone call to him and 2 hours later, he's at the shop loading the machine!

6 Days later, I'm called to say that the machine will be dropped off in a couple of hours .

Keep up the good work!!!

[ryanjones2150]

Try that with a Chinese import.

[UpperCanadaTree]

Exactly. I wanted to give credit where it's due. It seems like half of the forums on the net are full of people spending $1 of time to save $0.05 and then complaining about poor service.

[H80N]

Exactly. I wanted to give credit where it's due. It seems like half of the forums on the net are full of people spending $1 of time to save $0.05 and then complaining about poor service.

+1......................................

[Aeronca41]

Thanks for posting! The reason I have Miller welders.

[Miller Welders]

Thank you for your post, UpperCanadaTree. We're always happy to help.

We'll be sure to share this with our team. Please keep us posted on your machine!

[TRC]

Ya left out one of my favorite parts. A person answers the phone when you call out there!!!

[xryan]

Where's FrancisJ, Auto_Tech or whatever his current username is? Maybe he's on the Lincoln forum...

Excellent work Miller!