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Miller won't take my money

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  • Oliver770
    replied
    Before I bought any of the equipment I mentioned the only thing I bought from this distributor was wire and rod when I was working near his place.He sent out a post card for the road show and had the whole thing catered and even wrote bring a few friends on the post card.I even brought a friend that has no idea what a welder does and it was no problem.I have realized a couple things since I made the machine purchaces.The first thing is not all suppliers are authorized dealers.The ones that are can get original equipment replacement parts and most can fix your machine at their store,not send it out for a month and get it back and its not fixed.The distributors that belong to buyers groups dont carry parts and cant do much about repairs and to an extent you can get the same service from them you can get at a department store.Ive noticed an authorized distributor will go out of his way to make sure your equipment is working for you and its what you expected.I suppose the difference is when your spending a sizeable amount of money you would be better off checking on your dealer and give the guy that actually appreciates your business the money.

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  • garcia
    replied
    Oliver's dealer

    Sounds that finally you found one that made you happy. If you weren't so far away I would make my next Miller purchase there. I have a Miller dealer about 49 miles away. He did me right(I think) when it comes to selling me my Syncrowave 180(got it about 2 months ago). But he has dissapointed me with his personal attitude.
    Way before the purchase(which I didn't even have in mind at the time), I had invited him to join me in going deer hunting on my property. All I was looking for was a hunting partner. He belongs to a hunt club, and pays good money to hunt there. I told him that he could still go there, and that I didn't expect anything($) from him. To make a long story short, I guess, that offering a free place to hunt must have insulted his pocketbook, because he snobbed me off. Has offered to stop by at least on three ocasions to go scouting, and hasn't shown up. Bottom line, maybe I need to get me a job with the "Blue" company.
    G.

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  • Oliver770
    replied
    Ive been building trailers and repair welding for 23 years.Ive owned both Lincoln & Miller.It was time to update this year and approached my regular supplier about a new gas drive,A small mig for tacking,A 200 amp machine for the shop,A small tig and a plasma cutter.I had decided to go with all Miller except the plasma cutter.When I asked my distributor for a price he laughed and said he dosent make enough on machines and would rather sell gas.I have another supplier I use now and then only because hes a little out of the way.I took a ride and told him what I needed and he figured it up on the spot with in 2 weeks everything was here and there was a spare parts kit for each machine he put together at no charge,took care of all the warranty papers,delivered everything put together and run to make sure it worked right,threw in a bottle of gas and some rod and 35lb rolls of wire at no charge.I told him when I asked for a price I wanted a fair price abd didnt want him to feel he wasnt making anything on a machine, he came in at 1700.00 dollars less than my regular supplier and insisted he got his usual mark up.My regular supplier called me back with a price on the new machines AFTER I had received everything.Needless to say from now on I buy everything except the gas from they guy that appreciated the sale,Id buy my gas from him too but its a little too far to go if I need it in a hurry.

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  • Oliver770
    replied
    Ive been building trailers and repair welding for 23 years.Ive owned both Lincoln & Miller.It was time to update this year and approached my regular supplier about a new gas drive,A small mig for tacking,A 200 amp machine for the shop,A small tig and a plasma cutter.I had decided to go with all Miller except the plasma cutter.When I asked my distributor for a price he laughed and said he dosent make enough on machines and would rather sell gas.I have another supplier I use now and then only because hes a little out of the way.I took a ride and told him what I needed and he figured it up on the spot with in 2 weeks everything was here and there was a spare parts kit for each machine he put together at no charge,took care of all the warranty papers,delivered everything put together and run to make sure it worked right,threw in a bottle of gas and some rod and 35lb rolls of wire at no charge.I told him when I asked for a price I wanted a fair price abd didnt want him to feel he wasnt making anything on a machine, he came in at 1700.00 dollars less than my regular supplier and insisted he got his usual mark up.My regular supplier called me back with a price on the new machines AFTER I had received everything.Needless to say from now on I buy everything except the gas from they guy that appreciated the sale,Id buy my gas from him too but its a little too far to go if I need it in a hurry.

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  • mowjunk
    replied
    Jweld, there's no need to remove your post. You didn't do anything wrong. Did you ever get your problem solved? Something similar happened to me, so I bought my machine through the internet. Take care.....

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  • Guest's Avatar
    Guest replied
    Fowl Language not Acceptable

    I regret my original post caused someone to respond using fowl language.

    How do I remove my Question?????

    Isn't anything clean for our kids to read anymore????

    Leave a comment:


  • mowjunk
    replied
    Speaking of sick worlds, could you not use the 's---' word in future post? My young son reads this board and I wish you would consider that in future posts.

    Thanks....

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  • wooly
    replied
    well,nhra is all for lincoln.....you mention miller to the nhra people and they will laugh you out the building.....alot of people from miller have been rude to me and so have lincoln i guess it's a policy for every welding supplier to be a rude **** to their customers....I try to be as nice as possible to every supplier guy and everyone has a smart comment about which welder or idea you have next and also when you call them that's when they are the most rudest and that doesn't make a difference miller or lincoln but they only want to talk good to you when they are there to make a buck from you I learn from experience just like most people out in this sick world today

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  • Guest's Avatar
    Guest replied
    Thanks

    Addressing the problem made me feel so much better

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  • ROCK
    replied
    JWWELD..........Then please deal with one of those other 2 folks.

    Surely they will have a better outlook and be more condusive to your cause..............Rock......


    [email protected]

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  • Guest's Avatar
    Guest replied
    To Rock

    It is one of those three. Thanks

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  • ROCK
    replied
    JWWELD........ DISAPPOINTED ALSO...... If your in shreaveport I have 3. certainly you can get better service at one of these.....
    Etox.......1707 lakeshore drive phone 318-222-7528
    Aeriform...2134 kings highway...phone 318-222-5883
    Red Ball ..609 n. market st......phone 318-425-3211

    If you would like to deal with someone else in another town please advise and I will accomodate........... Sorry for your inconvenance....................Rock..
    [email protected]

    Leave a comment:


  • Guest's Avatar
    Guest started a topic Miller won't take my money

    Miller won't take my money

    I do not like negative people, especially if I am trying to give them my money.

    I recently joined this board for info regarding my current Miller equipment, Syncrowave,Trailblazer, 175,250 Mig, so you can tell I am all Miller. Everyone on the board was extremely helpful.

    Five days ago I e-mailed my local dealer for a quote on a 200 Dynasty DX, 12RC Suitcase and Trailblazer 301G. Not hearing from them I called today and stated I had e-mailed them to purchase new eqipment.The salesman sounded as if he was doing me a favor and put me on hold for at least 10 minutes(for true). I hung up.
    My Miller dealer in Phoenix was excellent.Guess I'll have to have him drop ship it here.
    Man, business must be too good here.
    Being an automotive business owner for the past 15 yrs, I know Miller can't control it's dealers. Lucky I am such a "Miller" fan.

    MILLER IS THE BEST

    P.S. I am also an active NHRA Pro-Stock Bike Racer and displayed my Miller equipment at races in NHRA Division 7


    Disappointed
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