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Strong Hand Tools - Absolutey No Customer Service!!

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  • monte55
    replied
    You might want to post some pics and how you are using the table. maybe you are doing something wrong or using it for what it was not intended for. I see and hear people whine and ***** when they abuse a tool all the time and want someone to bend over backwards for them. Not saying that's you...so show us

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  • snowbird
    replied
    now that the smoke no longer bothers you, you over heat your table... your smoke evcuator is too good ;o)

    It's sad to buy tools that are not delivering as promised, you'll have to make your own...

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  • Strong Hand Tools - Absolutey No Customer Service!!

    I purchased a Nomad portable welding table from Strong Hand Tools about a year ago. For the past 6 weeks or so, I have been having trouble with the table top warping when I weld on it. I am not a professional welder, just a hobbyist. Most of my welding consists of small projects around the house/garage and welding practice. I decided to contact them to see what they would do about my problem. I emailed them a week ago. I sent another email on Monday. On Tuesday, I called them on the phone and spoke with someone named Jeff, who said that in the thousands of tables that they've sold, he NEVER heard of the table warping before. He said that he would pass my contact info on to management and that someone would get back to me. At noon today, I still had not heard back from anyone so I decided to try to contact them via email one more time before I started this thread, but I see now that that was a waste of time.

    The Strong Hand Tools Nomad Portable Welding Table is basically a piece of junk. I guess they must be doing so well that they don't feel that they need any customer service. I hope this makes people think twice about purchasing anything from Strong Hand Tools.
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