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Miller Owners Club Issues.

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  • H80N
    replied
    Originally posted by dondlhmn View Post
    Why would I think I need to join the "Owners' club"? I check this site here once every day or two..that should be enough. Also I own a couple of Miller welders.....So do I really NEED to join a "club"? I think NOT! I think I "joined" when I spent my money on Miller products and I don't need to "join" any other way.

    If Miller is interested in doing the online thing, why not just provide a little more support and a few REAL full time technicians to read this site and provide input where needed. That should be way more effective than pestering people with some "new" club site, not to mention a WHOLE LOT cheaper.
    Amen Don

    I have been urging that for years.... the better the tech support, the happier the customers... that means more sales in both the "Industrial" and "Hobby" markets, .... it would cover new and repeat buyers..........and provide an edge in the market during these tough times..
    I Love my Miller equipment... but sometimes have a hard time understanding what they are up to as a company... and what the Miller/ITW vision for the future is... the welding equipment portion of a conglomerate like ITW is a very different animal than some segments that might be more down market... one size rarely fits all...
    Last edited by H80N; 04-14-2012, 07:50 AM.

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  • dondlhmn
    replied
    Why would I think I need to join the "Owners' club"? I check this site here once every day or two..that should be enough. Also I own a couple of Miller welders.....So do I really NEED to join a "club"? I think NOT! I think I "joined" when I spent my money on Miller products and I don't need to "join" any other way.

    If Miller is interested in doing the online thing, why not just provide a little more support and a few REAL full time technicians to read this site and provide input where needed. That should be way more effective than pestering people with some "new" club site, not to mention a WHOLE LOT cheaper.

    Leave a comment:


  • arraflipper
    replied
    Sign up

    I tried to sign up right away. It was so slow and then kept asking for the information that I had filled out, so gave up and went on with something else. May try latter.

    Leave a comment:


  • Miller Welders
    replied
    Miller Owners Club

    The goal of the Miller Owners Club is to be a valuable resource for the personal product owner by providing articles, videos and information relevant to the welding and cutting products they own. We hope to be able to integrate this site with Product Registration in the future, but for now we will use a member's personal and product information to continue to provide resources that will help them do great work. Miller will not rent, sell or otherwise share member information with third parties for purposes unrelated to Owners Club. Becoming a member of the Miller Owners Club is a personal choice and if you do not feel comfortable giving your information for this purpose, you are in no way required to do so.

    We are constantly striving to make the site better and more valuable to our members. We value your feedback and will consider it as we make future enhancements. Any questions can be directed to [email protected].

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  • go2building
    replied
    Miller Owners Club Issues.

    This owners club site, as it stands, is not worth sh..
    I feel tricked by Miller.
    It says limited to welders who own Miller equipment, with no proof you own a Miller product, why not have a space for serial # so when you go to the site you can pull up all the info for your welder.
    It says to provide information specific to your welding equipment, I have an Elite Titanium, no selection for that. Millermatic 212, only shows 212 auto set. Tig only shows Diversion 165 and 180. Bobcat 250 only shows EFI.
    Fix it or ditch it, just my opinion.
    If its not getting fixed how do I delete all my info from it?
    Kevin

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  • Burnt hands
    replied
    When I first saw the thread, I decided to sign up.

    During the process, I started to question why I needed to provide my name, address, phone, email, gender and more.

    My thought is that some marketing types at Miller Electric wanted to gather information in order to compile another database or mailing list.

    Kind of like the "mail-in rebate" programs where you must supply the same information in order to get your $ refund/rebate.

    If you jump thru their hoops and get a check, it most likely will take 4 to 6 weeks to arrive and it will look like a postal card piece of junk mail.

    No coincidence since if you toss it, they save money and still have all your details to sell to a marketing company's mailing list.

    Put another way; if I came up to you on the street and offered you $10 cash for your name, address, phone number, email and other details, would you provide this?

    I get enough spam both on-line and via the US postal service.

    I enjoy the information the members provide on the discussion forums so I opted not to join the owners club.

    Remember - what you put on the Internet stays on the Internet FOREVER.

    Leave a comment:


  • fdcmiami
    replied
    Originally posted by MMW View Post
    What is the owners club going to offer that I don't get here? This is one of two forums that I go to regularly. The other being a car one. I really wouldn't go to another forum.
    it's not about what you get; have you looked at or provided the information that they are requesting. it's about what they get, and they are getting plenty if you fill out the profile form in its entirety.

    i also noticed that miller is not involving itself in the weldor/welder debate. on page two of the profile they state,

    "Since membership is limited to welders who own Miller equipment,"

    so enough of that nonsense; good enough for miller, good enough for me.

    Leave a comment:


  • MMW
    replied
    Originally posted by Miller Welders View Post
    The Miller Owners Club was launched last week, and we have been rolling out announcements online and via email. Due to heavy demand, we realize the site has been running slowly and some users have encountered problems with registration, so we’ve now increased server size to improve performance and allow everyone to access the site who is interested.

    We know what a valuable tool this Forum is for beginner and experienced welders alike, which is why we're encouraging Owners Club members, as well as all Miller product owners, to utilize these boards for guidance, advice and to share experiences. You may start to see some new members here as the Owners Club grows.
    We’ve made note of your feedback here, and encourage you to share any other comments you may have about the site as we constantly strive to make improvements, either here on the Forum or by emailing [email protected].
    So you get people to sign up for the owners club & then you encourage them to come to the boards? Why not just get them to join the board? I just don't get it.

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  • Miller Welders
    replied
    Yes, we've had Owners Club issues - but it's getting better

    The Miller Owners Club was launched last week, and we have been rolling out announcements online and via email. Due to heavy demand, we realize the site has been running slowly and some users have encountered problems with registration, so we’ve now increased server size to improve performance and allow everyone to access the site who is interested.

    We know what a valuable tool this Forum is for beginner and experienced welders alike, which is why we're encouraging Owners Club members, as well as all Miller product owners, to utilize these boards for guidance, advice and to share experiences. You may start to see some new members here as the Owners Club grows.

    We’ve made note of your feedback here, and encourage you to share any other comments you may have about the site as we constantly strive to make improvements, either here on the Forum or by emailing [email protected].

    Leave a comment:


  • shovelon
    replied
    Originally posted by fdcmiami View Post
    looks to me like they are going to kill the website and drive all the miller users to a place where they can be more easily marketed to.

    That's the word on the street.
    Last edited by shovelon; 04-06-2012, 10:03 AM. Reason: nevermind

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  • david myers
    replied
    Club issues

    Had no problem signed right up first time.

    David

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  • fdcmiami
    replied
    looks to me like they are going to kill the website and drive all the miller users to a place where they can be more easily marketed to. why not, it wasn't that long ago that i read a post stating that miller should take the site private so that they did not have to view posts about chinese welders. careful what you wish for.





    don't worry H80 they'll continue to let you whine. lol

    haha went back and did some editing, that'll make him moan.
    Last edited by fdcmiami; 04-05-2012, 04:43 PM.

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  • shovelon
    replied
    Well it finally let me in.

    Don't know what good it will do.

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  • shovelon
    replied
    Well the site finally opened, and I gave my email and user crap, and it is still processing.

    And processing, and processing, and processing, and pro............................................... .................................................. .................................................. .................................................. .................................................. .......................................

    COME ON!!!!!!!!!!!!!!!!!!!!!!!.

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  • go2building
    replied
    Miller Owners Club Issues.

    I'm not confused, I think it is geared to the home hobby welder and new purchaser of equipment. I put in tig and it didn't have Dynasty or Syncrowave as options, only Diversion and another small tig welder. Older 212 Millermatic defaults to 212 auto set. Bobcat only shows EFI model.

    Leave a comment:

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